Leader in Experience, Provider of Choice, and Employer of Choice Awards From Home Care Pulse
March 29, 2023 – BrightStar Care of Salt Lake City a leading provider of in-home care, assisted living, and medical staffing, announced today that it has received Home Care Pulse’s 2023 Best of Home Care Leader in Experience, Provider of Choice, and Employer of Choice Awards. The Best of Home Care – The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is awarded to home care businesses that continuously rank highest among 10 or more quality metrics. With this award, BrightStar Care of Salt Lake City has established itself as a home care brand that belongs among the top 10% of home care providers that participate in the nationwide Home Care Pulse Satisfaction Management Program.
Employer of Choice and Provider of Choice awards are based on caregiver and client satisfaction ratings collected from telephone interviews performed by HCP, an independent experience management company. The home care providers who earn these awards consistently exceed the industry standards for employee and client satisfaction and for quality in-home care.
This accomplishment further proves how BrightStar Care of Salt Lake City’s consistent dedication to providing excellent care and quality improvement in the home care industry. To qualify for this award, 10% of the clients and caregivers of BrightStar Care of Salt Lake City were interviewed monthly by Home Care Pulse.
Throughout 12 months, BrightStar Care of Salt Lake City consistently received high satisfaction ratings from their clients and caregivers across areas such as caregiver training, communicating, scheduling, caregiver compassion, and compatibility of both client and caregiver, to name a few.
With the feedback provided by clients and caregivers, on top of benchmarks that depict the overall quality of the business from Home Care Pulse, the management team behind BrightStar Care of Salt Lake City persists to increase the standard of quality care that they aim to provide. By setting both short and long-term goals geared toward greatness, the team continues to strive for the highest level of excellence.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like BrightStar Care Salt Lake City that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. BrightStar Care of Salt Lake City has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
Company Name: BrightStar Care of Salt Lake City East
Contact Person: Kelly Angam
Email: Send Email
City: Salt Lake City
Country: United States
Source: Financial Content